Board of Advisors

Finance Transformation and BPO

Steven M. Looney is an advisor and financing specialist with particular expertise in rapid performance improvement and outsourcing and is a CPA and an attorney. He is a Director and Member of the Compliance and Compensation Committees of Sun Healthcare Group, Inc. a $1.5 billion revenue NASDAQ healthcare services firm and a Director and Audit Committee Chair of GSC Investment Corporation, a NYSE- listed business development company providing capital to middle market enterprises and of Vein Associates,a public healthcare services firm. He also is a director and advisor on strategic and financial matters to WH Industries, Inc., a private $50 million revenue manufacturer of diesel engine valve actuation systems.

Mr. Looney is a graduate of the Business and Law Schools at the University of Washington in Seattle, served as an attorney with the Securities and Exchange Commission in Washington, DC, as General Counsel of A.G. Becker-Warburg Paribas Becker, an international investment bank, and as chief financial officer of PCCI, Inc. a private information technology outsourcing firm, and of WH Industries.

Sales Transformation and Alignment

Jim Roche, Co-founder Customers Incorporated. Jim Roche is an industry recognized expert in creating and operating world-class sales teams. A 2005 American Business Award finalist for Best Sales Executive, he has held a variety of sales roles ranging from “carrying a bag” and running large and highly decentralized sales teams to creating and implementing sales automation systems training, and running worldwide sales operations organizations. Much of his career was spent at META Group, Inc., a leading technology research, consulting, and advisory firm with operations in 35 countries, offering information technology strategic consulting, transformation programs, and retainer advisory services. His most recent role at META Group, prior to its acquisition April 1, 2005 by Gartner, Inc., included building and running worldwide sales operations centered on a highly successful implementation of the ValueSelling sales process.

HR Transformation and HRO

Jeanette Plowman is an independent consultant specializing in Human Resource Outsourcing, Business Process Outsourcing and Employee Benefits Administration outsourcing. She provides consulting services on competitive positioning in the outsourcing industry, outsourcing strategies, options assessment, solution development and translating best practices of global HRO BPO delivery models. Ms. Plowman was most recently an HR BPO Outsourcing Consultant for Hewitt Associates, where she was responsible for the consulting and transformation of human resource processes, business processes and benefits administration processes for Fortune 500 clients.

Ms. Plowman is a member of the Society of Human Resources Professionals, the Outsourcing Institute, the Outsourcing Center, HR Outsourcing Association, Workforce Management and the Employee Benefits Institute of America Inc., all of which provides extensive research and professional perspectives on the HRO and BPO outsourcing industry.

Motion, Rich Media and Custom Content

Louise Michaels is a designer who has specialized in original media creations for industry, education, and health organizations for over two decades. Louise managed and operated her own advertising studio, serving local and national brands with myriad advertising solutions for nine years. Louise has developed work for motion media and the web for over ten years as a multimedia developer and creative art director.

Educated in New Jersey, New York, Vermont and UK, Louise has a long history of real world experience mixed with on-going skill development through higher education. Her abilities are proven across many areas including web design, digital video and photography for web, animation for web, authoring courseware for distance learning / DVD media for industry, print design for packaging and collateral media, and more. Her work has received several awards and can be seen at numerous URLs, in professional journals, textbooks, and in children's books as well. Louise has worked for marketing professionals, IT professionals in software and hardware development; for eCommerce, marketing, and publishing industries; and for higher education, government, insurance, realty, finance and pharmaceutical professionals. Louise holds a BA in Fine Art from William Paterson University, New Jersey; Masters credits in film, video, and 3D from Montclair State University and William Paterson University; and a Certificate in Multimedia and Video from Champlain College, Vermont.